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Payment and Shipping Options

 

Domestic and International

                  

1. Credit and Debit Cards 

The most commonly used method of payment is with a credit or debit card.
We accept American Express, Discover, Visa and Mastercard.
If this won’t work for you in your country, there are other alternatives.

 

2. We also Accept Payments via Western Union and MoneyGram


Paying for your Order with Western Union or Money Gram 

If you wish to pay for your order with Western Union or Money Gram
please send an e-mail request to moreinfo@radiantwonder.com  asking for detailed instructions.  Do NOT send the money without contacting us first.  There are some specific directions that need to be followed.


International Shipping – the choice and the risks

For Countries with reliable post 

USPS  $20.00 For countries with secure postal services.  Always for United Kingdom, Japan, New Zealand, Australia and Canada.

Handling cost + Shipping via standard United States Postal Service (USPS)
UK, Australia, Japan and New Zealand   $20

USPS  $10.00 for Canada
 

Orders usually take 8 – 10 days to arrive if you are in the above countries.

USPS International PRIORITY MAIL ($50.00 instead of $20.00)
If you are in other countries where the package can take, for example to South Africa or Nigeria, as much as 2 months to arrive, you can contact us directly and request this.
You would have to place this order with us in person, or request a quote to be paid so we can manually make that change for you. 
USPS International PRIORITY mail will likely help the package to arrive in 2-3 weeks.

You do not need to sign for your package.

We obtain a tracking number which records the date that your order is shipped and the day that it is delivered to you.

Please note that this does not include postal insurance and there is no way to recover a lost package.

This service is very reliable however we cannot be held responsible for delays due to the vagaries of the postal system or delays due to Customs.


Important Information - if your postal service is not reliable!
PLEASE READ!

The Choice is yours – either secure with FedEx or you take the risk with USPS
  

Will you want to send your package by USPS (United States Postal Service) or by 
FEDEX International?

USPS is only $20.00 and is not trackable except departure and arrival, and not insured.*  (So if the package is lost it is your responsibility.) 

*Note: For some countries USPS is $60.00 for shipping this is case by case and always changing. If this is the case for your country 

we will let you know. Please also note that it could take up to 3 months for a package to arrive depending on the country it is going to.

We have no way to control how long it takes for it to reach its destination nor do we have the ability to track the package once it leaves the country.

FEDEX is expensive, but trackable, insured and guaranteed to deliver within 5-7 days.  If the package is lost you are not responsible.  

Here is more detailed information for you to consider:

USPS
International postage/handling through United States Postal Service USPS is $20.00 
This is a good service and is generally reliable if you live in a Country which has a reliable postal service, However, you only get a tracking number which only shows the date your products were shipped.

FEDEX INTERNATIONAL     
FedEx is more expensive (average cost $150)  but it offers the following benefits –

•    Detailed Tracking Information which you may access
•    Products Protected with Insurance
•    Faster Delivery (3-5 days for economy)
•    Delivery Guaranteed

This means that if your package is not delivered, it is covered by insurance and FedEx would refund your shipping cost and the cost of your lost products.

If you do not live in a country where the postal service is reliable and secure, we strongly urge you to use FEDEX International. 

 

FedEx International

If you choose to use FEDEX INTERNATIONAL then place your order or send us details about what you want to order.  

We will confirm the date of expected delivery and calculate the cost for your consideration.  

We recommend FedEx if you need expedited shipping.

Handling cost + Shipping via FedEx International
All International Countries apart from Canada, UK, Australia and New Zealand

Cost $150*

 If your package weighs more than 3 pounds, the cost may be higher.

Orders usually take 3 – 5 days to arrive.

Cost includes

•    Detailed Tracking Information which you may access
•    Products Protected with Insurance
•    Delivery Guaranteed

If you need any further information or help, please don’t hesitate to contact us and we will be happy to advise you.

The choice is yours, but please remember:

If you choose USPS for International Shipping and your package goes astray, 
We cannot be held responsible 
We will not bear the cost of replacing your lost products 
We will not refund your shipping cost.

* We cannot be held responsible for any customs charges - USPS, FedEx, or UPS.


 

 

 

 

 

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