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Payment and Shipping Options

 

Domestic and International

                    

1. Credit and Debit Cards 

The most commonly used method of payment is with a credit or debit card.
We accept American Express, Discover, Visa and Mastercard.
If this won’t work for you in your country, there are other alternatives.

2. Paying through PayPal, you can use any credit card or your personal bank account 

If you already have a PayPal account, 
you can use it to pay the quote we send to you via email.

If you don’t have PayPal, here’s how to sign up for a free, personal account. 

PayPal is extending its availability to many more countries in Asia, Africa, and the Middle East.  If you need to check if PayPal is available in your country, you can do so here.

This is usually the best choice if you are in a country where your credit cards are not easily accepted by International banks. Set up a PayPal account and then you can securely pay without a problem.

1.    Go to the PayPal website and click Get Started or Sign Up.
2.    Select the type of account you would like to open, "Personal" or "Business."
3.    Select your country.
4.    Enter your email address and choose a password.
5.    Click Continue.
6.    Fill out the form and enter the CAPTCHA.
7.    Confirm that you've read the PayPal User Agreement and click Agree and Create Account.

You can start to use your new PayPal account right away.


3. We also Accept Payments via Western Union and MoneyGram.


Paying for your Order with Western Union or Money Gram 

If you wish to pay for your order with Western Union or Money Gram
please send an e-mail request to moreinfo@radiantwonder.com  asking for detailed instructions.  Do NOT send the money without contacting us first.  There are some specific directions that need to be followed.


International Shipping – the choice and the risks

For Countries with reliable post 

For countries with secure postal services.  Always for United Kingdom, Japan, New Zealand, Australia and Canada.

Handling cost + Shipping via standard United States Postal Service (USPS)
UK, Australia, Japan and New Zealand   $20

Handling cost + Shipping via standard United States Postal Service (USPS)
Canada $10

Orders usually take 5 – 10 days to arrive.

You do not need to sign for your package.

We obtain a tracking number which records the date that your order is shipped and the day that it is delivered to you.

Please note that this does not include postal insurance and there is no way to recover a lost package.

This service is very reliable however we cannot be held responsible for delays due to the vagaries of the postal system or delays due to Customs.


Important Information - if your postal service is not reliable!
PLEASE READ!

The Choice is yours – either secure with FedEx or you take the risk with USPS
  

Will you want to send your package by USPS (United States Postal Service) or by 
FEDEX International?

USPS is only $20.00 and is not trackable except departure and arrival, and not insured.  (So if the package is lost it is your responsibility.)  

FEDEX is expensive, but trackable, insured and guaranteed to deliver within 3-7 days.  If the package is lost you are not responsible.  

Here is more detailed information for you to consider:

USPS
International postage/handling through United States Postal Service USPS is $20.00 
This is a good service and is generally reliable if you live in a Country which has a reliable postal service, However, you only get a tracking number which only shows the date your products were shipped.

FEDEX INTERNATIONAL     
FedEx is more expensive (average cost $150)  but it offers the following benefits –

•    Detailed Tracking Information which you may access
•    Products Protected with Insurance
•    Faster Delivery (3-5 days for economy)
•    Delivery Guaranteed

This means that if your package is not delivered, it is covered by insurance and FedEx would refund your shipping cost and the cost of your lost products.

If you do not live in a country where the postal service is reliable and secure, we strongly urge you to use FEDEX International. 

 

FedEx International

If you choose to use FEDEX INTERNATIONAL then place your order or send us details about what you want to order.  

We will confirm the date of expected delivery and calculate the cost for your consideration.  

We recommend FedEx if you need expedited shipping.

Handling cost + Shipping via FedEx International
All International Countries apart from Canada, UK, Australia and New Zealand

Average cost $150*

Breakdown of cost: $130 shipping + $20 for the extra paperwork and taking your package to our local FedEx office.

*If your package weighs 3 pounds or under, the cost is usually $150.

 If your package weighs more than 3 pounds, the cost may be higher. We can advise you of this when you place your order.

Orders usually take 3 – 5 days to arrive.

Cost includes

•    Detailed Tracking Information which you may access
•    Products Protected with Insurance
•    Delivery Guaranteed

If you need any further information or help, please don’t hesitate to contact us and we will be happy to advise you.

The choice is yours, but please remember:

If you choose USPS for International Shipping and your package goes astray, 
We cannot be held responsible 
We will not bear the cost of replacing your lost products 
We will not refund your shipping cost.

* We cannot be held responsible for any customs charges - USPS, FedEx, or UPS.


Please let us know your choice before your free consultation so we can make the correct arrangements.

 

 

 

 

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